Kristen Anderson - Testimonials

She listened well, understood our wants and needs, and responded accordingly. At the same time, she offered expert guidance when we weren't sure what to do. All this while being patient with us as we changed our minds a few times during the process (even when we exercised our option NOT to buy a property we had under contract). Kristen always had time for our questions and concerns. Without reservation, we recommend Kristen Anderson to be your Realtor.

From our very first conversation, she showed patience, empathy, and a genuine understanding of the unique needs that come with military life and transition. She guided us through every step of purchasing our new home with clarity and professionalism. She never pressured us, always listened, and went above and beyond to ensure we found the right fit—not just a house, but a place that felt like home. We can’t thank Kristen enough for her support during a time when we truly needed someone in our corner. If you're a veteran or going through a big life change, this is the person you want on your team.

Thank you for all of the time you spent making it happen!

She is patient, kind, and dedicated to helping her clients find the perfect home. Highly recommend!

There was no time wasted on her part to get the house ready for market and quickly scheduling closing. She always made the time to take our calls and had the answers to all of our questions. We would definitely use her again on any future deals and will highly recommend her to others needing an agent.

Melissa showed us homes over the course of several years, never making us feel rushed or pressured. When we finally found the right home, she expertly guided us through negotiations and helped us navigate one of the most challenging real estate transactions we’ve ever experienced. We were working with a very old-school realtor on the other side—even simple things like DocuSign weren’t an option—but Melissa handled every obstacle with professionalism, persistence, and grace. She stayed on top of every detail, communicated clearly throughout the process, and consistently advocated for our best interests. Her experience, patience, and dedication made all the difference, and we truly don’t think we would have made it through the transaction without her. If you want a realtor who will work hard for you from the first showing to the closing table, Melissa is the one to call. We are incredibly grateful for everything she did for our family!

.. 1)sale of our home in 2019, 2)sale of some personal property in 2022, 3)and the purchase of a new home in 2022. Through this whole process, she has ... A) made herself available to show us numerous houses. B) been honest in providing feedback about the pros/cons of the houses we have considered, C) been available to chat with us numerous times over the phone. D) helped guide us (made suggestions) regarding things to include in a contract as well as things to avoid in a contract. Kristen has made each transaction go as smoothly as possible and helped keep us steered in the correct direction based on what we told her our goals were. She never made us feel like we were bothering her with our numerous phone calls and she never made us feel rushed. With each of these transactions, we truly felt like we had an extended family member in our corner who happened to have REALTOR KNOWLEDGE on things we had no clue about and on things that could have ended up biting us in the rear-end later down the road. We cannot speak highly enough of Kristen and will certainly be using her again in the future!!

Our house sold so much faster than we expected, and from day one they were there with the perfect mix of professionalism and personality. What really stood out was how available they were. No matter how small my question felt, someone on their team always had a thoughtful answer ready. They kept us informed, reassured, and laughing through the whole process. If you want a team that knows their stuff but also makes you feel like family, Kris and Mel Realty group are it!

She is hard working, honest and comes with years of experience. She is very insightful on both ends of buying and selling homes. We have had the honor and pleasure of working with Kristin on both. We sold our last home in East Texas in less then 24 hours. We highly recommend Kristin!

Her deep understanding of our unique property and her skillful presentation to attract buyers with a similar taste were truly outstanding. She seamlessly merged her professional expertise with a comforting approach, making our remote home sale a breeze. What truly made her shine was not just her knowledge but also her timely assistance with invaluable resources. Kristen's exceptional communication and genuine care exceeded our expectations. Moreover, Melissa, Kristen's dedicated partner, stepped in when needed, ensuring every detail of our property exuded curb appeal and that all paperwork was immaculately prepared. For anyone in search of a realtor who blends sharp business skills with a genuinely caring touch and goes the extra mile in offering essential resources, Kristen and Melissa, without a doubt, are the ultimate choice.

Not an exaggeration. From our first phone consult, we knew how lucky we were to have Kristen as our realtor. The balance between her deep desire to meet our needs and her attention to detail in every aspect of our home buying journey has been key to our success. She constantly stays on top of the market and uses her fantastic communication skills to keep buyers informed and validated. We felt so heard, equipped, and hopeful throughout our home buying experience with her team. Buying a home can feel like a nightmare but with Kristen, it was a dream. Thank you!

They were very business oriented yet personable, helpful and friendly. They made a tough job a pleasure.

She was so accommodating for us and always accessible when we had a need. She has extensive knowledge about the market and is great was so helpful in advising us as people who knew very little about the home buying process. We can’t recommend her enough for anyone in search of a new house.

We were buying from out of town and they accommodated our availability including walking us through the house we ended up buying via phone video. Kristen helped us with making the right offer and negotiating the amendments. Now that we have closed escrow their assistance with finding the right people in the community has been immense. They have our highest respect and recommendations.

They are experts in the Tyler market and surrounding area. They are energetic and accessible. They listen well and always keep our goals and needs in mind. They use all the latest resources to market their listings. They are stellar, kind and ethical business women. And... they get results!!! We wholeheartedly recommend Kris & Mel Realty Group for your real estate needs!

She not only found us our dream home, but made sure a long distance move went as smooth as possible through a crazy market. She went above and beyond to show us as many homes as we wanted to see on a short timeline and to ensure the inspection, appraisal, and closing process went smoothly. 100% would use Kristen again if the need arises!

We relocated to the Tyler area from out of state. Kris showed us homes in early May when we were here to look at homes, but none of them hit the mark. We continued our search remotely online until we found our house. Kris videoed several houses for us, knowing what we were looking for, and giving honest commentary on their conditions. We could not be happier with the house we purchased! Kris is awesome and keeps the line of communication open, always there to answer questions. Mel is awesome too, very personable.

She showed us 8 different homes in a single day making the decision process efficient and easy. She also assisted in the negotiations and set up a convenient closing that went very smoothly. Most definitely will use her team again. The entire team was helpful throughout the process

She was very friendly and very professional. She kept us informed about everything and was able to find us a buyer in a short period of time. We would recommend her to anyone.

I cannot speak highly enough of her character, her tenacity, or her genuine commitment to help. I would recommend her to anyone looking to purchase a home in Tyler or surrounding communities!

Start to finish she was thorough and quick to help with everything that came up and was a big piece of what made the process go as smoothly as it did. Look forward to working with her again in the future. Thanks Mel.

Anderson was a joy to work with. She went extra miles at every step, supporting us in every way possible through the process of buying a property. She made herself available to visit the property, for online and phone conversations and took the lead on research into various questions. We are happy and grateful for working with Kristen.

She did an outstanding job and was always on top of things. I highly recommend her.

She has always been very professional and knowledgeable in all of our real estate transitions. We highly recommend Kristen and her team for any of your real estate needs.

My wife and I moved from Dallas and it was our first time buying a home "long distance". Kristen video toured a home for us and visited 10+ homes with us during a single weekend that we were in town. She is patient and kind but also somehow "no nonsense", which is wonderful, because you know she's got your back throughout the entire process. 5 stars is not enough to express how grateful we are for the service that she provided our family.

They tag teamed well in the showing of a couple of houses each week and gave great advice. I would definitely recommend them.

She was very knowledgable, affirming, and encouraging during our roller coaster of a ride finding the perfect home for us!

She was always very honest about any questions asked on all the properties we looked at. If she didn’t have the answer, it wasn’t very long I would get a text or a phone call with the answer. The few times I found a property we wanted to see, no hesitation on getting a viewing set up. I felt like her and her team are at the top of the realtor game. Always a joy to be around. It feels like I met an old friend upon contact and look forward to her friendship for years to come. Would definitely recommend her to anyone looking for a home, rental, or just knowledge of the home buying industry. Judy Grosklos

She has empathy for each client and always has their best interest in mind. I would definitely recommend Kristen , with no reservations, for all the property management and real estate needs you may encounter. Blessings Lee Pritchard

We were first time home buyers & they helped us through the whole process. They were able to find the perfect house that checked all our boxes. They were always available to answer all our questions, even after closing too! They could not have done a better job. Highly recommend!!

She was so informative, helpful, thoughtful and able to understand exactly what I was looking for. She went above and beyond and made the process smooth and was able to get me an incredible home in a very difficult market.

Kris and Mel were communicative, pleasant and patient. They definitely played a large role in contributing to holding this one together and successfully closing. It was a pleasure having them on the other side of this transaction!

Both Kris and Melissa offered assistance with my sale. They were attentive with marketing, showings, and of course closing. If you have property to list give Melissa a call.

She was patient with all our questions and concerns. She listened to us of what we wanted and didn't want. She made some great recommendations but was never pushy. When we finally make an offer she was still there by our sides helping and guiding us thru the process and after we have closed she had still been available for questions and concerns we have had. I would definitely recommend Kristen to be your realtor

She kept me in the know during the entire process and made it quick and anxiety free! Thanks again for your help ! I would definitely recommend the Kris and Mel Realtry Group if you are looking for great service !

Very knowledgeable about Tyler and surrounding areas. Upbeat personality.

She was professional and courteous throughout a very stressful process, and she took care of all the little details. My wife and I can’t thank her enough for helping us find our dream home.

She spent time getting to know us and our prerequisites for a new home. She was encouraging about finding the right property and very accepting when we were unenthusiastic. She was quick to respond to our messages, and never seemed to tire of arranging showings or getting information for us. We highly recommend her!

They made time to show us houses when we flew into town last minute, took videos of homes when we couldn’t view them in person, and pivoted with us when one house purchase fell through and we had to find a new home to buy quickly. We couldn’t have made this move happen without them and their thorough knowledge of the Tyler area. So grateful to have met these ladies! We highly recommend them to anyone looking to buy or sell.

She was always available, always kept me updated as to what was going on with the sale, etc. I had never sold a house before and she made it effortless. I would highly recommend Kristen Anderson and Next Home Neighbors to anyone wanting a great experience in selling a home.

Steve and Aimee

I highly recommend.

Her no pressure sales technique was wonderful and took a lot of pressure off what is typically an incredibly stressful process. She was always very easy to get ahold of and worked with my best interest at heart. I would, and already have, recommended her to friends and others.

They took care of everything in a timely fashion and the escrow closed rapidly! I would highly recommend them again!

She is always very honest and offers great suggestions on both selling and buying. I enjoy working with her and highly recommend her.

From the very beginning, Kristen provided us with clear, strategic advice on updating our house to prepare it for the market. Her insight, experience, and keen eye for what buyers are looking for made all the difference. Thanks to her guidance, our home showed beautifully—and once it was listed, it sold very quickly. Kristen was professional, responsive, and encouraging throughout the process. We’re grateful for her expertise and would gladly work with her again.

While I do not know what exactly each did related to my purchase, they seem to work well as a team. I worked primarily with Kris, who was always available for my questions. My purchase was especially challenging because I was living and working in Santa Fe, New Mexico while making this purchase so my availability was limited most of the time. I believe this team has a good understanding of the East Texas real estate market around Tyler, Texas and is willing to listen to the concerns of their client during the purchase process. I have not problem recommending this team!

From the very beginning, Kristen and Melissa were attentive, responsive, and truly listened to our needs and preferences. They made the entire home-buying process smooth and stress-free, guiding us through each step with expertise and patience. We are so thankful Kristen and Melissa are our realtors!

From the search, to the deliberations on moving forward, the communications with agents, getting the deal signed all around, managing several complicated issues that came up throughout the process, Melissa handled every part of the process so adeptly, always making me feel like I was her only client. And all of this made my out-of-town/remote purchase a breeze! I could not recommend Melissa and Kris and Mel Realty Group more!!